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Welcome to Choithram Hospital and Research Centre’s Website. We take your privacy seriously, and we want you to know how we collect, use, share and protect your information. This policy applies to choithramhospital.org, choithramhospital.com and is intended to cover the uses for all of the Website. The website of Choithram Hospital and Research Centre is managed and hosted through Wix. All forms on the website are created and maintained through formsbuilder123. This Privacy Policy only deals with the collection, purpose, usage and security practices of adopted by Choithram Hospital and Research Centre. The policies of the above mentioned third party organisations is not under the control or ambit of Choithram Hospital and Research Centre. This privacy policy is subject to the laws and regulations and jurisdiction of the District of Indore situated in Madhya Pradesh, India only.

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Policy

What information we collect

We respect the right to privacy of all visitors to the Choithram Hospital and Research Centre’s website. We do not collect information that would personally identify you unless you choose to provide it. The personal information that you submit, such as on the appointment request form, is shared only with staff in the Choithram Hospital and Research Centre who need this information to respond to your request and internal areas that will utilise the information to improve our services. Information submitted through Choithram Hospital and Research Centre's online forms may be collected to ensure technical functionality. It will also be utilized to address any inappropriate use of our website. We do not save personal information to use for other purposes, nor do we provide it to any other organizations. However, any information that you submit goes through formbuilder123 or Wix and may be stored directly by them.

Email communications

Choithramhospital.org provides you with the opportunity to receive communications from us. Email communications that you send to us via the email links on our site may be shared with a customer service representative, employee, medical expert or agent that is most equipped to address your inquiry. We make every effort to respond in a timely fashion once communications are received. The email functionality on our site does not provide a completely secure and confidential means of communication. It's possible that your email communication may be accessed or viewed by another Internet user while in transit to us.

Surveys

We occasionally survey visitors to our site. The information from these surveys is used in to help us understand the needs of our visitors so that we can improve our site. The information may be shared with third parties with whom we have a business relationship.

Mobile Communication

We collect your mobile number to schedule an appointment or register a complaint. We share your mobile number with our staff. We do not disclose or give your phone number to any third party organisation except our IT Administrators.

Cookies and other tracking technology

We collect information about visitors to our site using google analytics, google webmaster tools and cookies. Information about visitors may also be collected by wix and/or formsbuilder123.

Data retention

We will retain your information for as long as it is needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. The data may be stored by wix.com, google or formbuilder123. Except for authorised law enforcement investigations, we will not share any personally identifiable information we receive from you with any parties outside of Choithram Hospital and Research Centre unless we have a business relationship with the party.

Protecting your privacy

We use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. The Choithram Hospital and Research Centre website uses secure socket layer technology to protect your personal information. However, Choithram Hospital and Research Centre cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. You should understand that electronic transmissions via the Internet are not necessarily secure from interception, and so we cannot absolutely guarantee the security or confidentiality of such transmissions.